Invoice Finance Group
A national invoice finance group helps smash repairers get paid in days rather than months by buying the invoices insurers owe them. One of Australia's largest invoice financiers, the group runs three brands through a bespoke factoring platform, with onshore and offshore processing teams.
Services
The Capability Build
Industry
Invoice Finance
Company Size
Three Brands
Timeline
6 Months
How a national invoice finance group handled 15,000 more invoices a year with the same processing team.
The challenge
Staff cleaned and assembled document packs, stamped every page to secure the group's first-ranking legal claim, matched each invoice to its repair authority and entered the data into the factoring platform. It added up to an estimated 200 staff-hours every month. More volume meant more people doing the same repetitive work.
The approach
The pipeline checks each mailbox every 60 seconds, orders the attachments, reads more than 15 invoice fields and matches each invoice to its repair authority. Every page gets the correct legal stamp, then the record enters the factoring platform while a daily reconciliation checks that nothing was missed. The manual package is prepared without the team assembling it invoice by invoice.
The Results
15,000 additional invoices a year, handled by the same processing team
7,127 production runs in 14 days with zero recorded failures
$137M in combined annual factoring turnover moving through one pipeline across three brands
Around 200 staff-hours of manual document handling removed each month
A new invoice mailbox added end to end in five days, stamping included
"The offshore team firmly believe the AI is helping them handle the overnight doubling of our invoice volumes."
Principal
National invoice finance group
