Purchase orders were flooding in. Staff were stuck uploading each one manually into ServiceM8. Hours were lost every week just on admin. Job tracking was also a mess. Employees weren’t logging hours or materials consistently, leading to missed costs and unclear project margins. There was no visibility on team performance or profitability. The business needed clarity, control, and a way to hold the team accountable without extra work.
We automated the entire purchase order process incoming POs are now captured, uploaded, and linked to the right project boards in ServiceM8 automatically. From there, we built a job tracking and follow-up system. When hours or materials are missing, the system chases the staff member directly. This ensures every job is properly costed and logged. We also created a weekly performance report showing who’s billing the most, who’s bringing in profit, and how each tech is tracking. These insights go straight to the team no extra admin required.
• Eliminated 100% of manual purchase order entry • Automated job tracking follow-ups in ServiceM8 • Improved accuracy of job costing across all projects • Delivered weekly performance reports for staff accountability • Freed up hours of admin time and improved profit visibility • Locked in ongoing monthly retainer due to sustained results
This build shows how fast plumbing businesses can level up with the right systems. Atull now has a live, automated backend that handles the heavy lifting from purchase orders to profitability reports. They’ve seen consistent results every month, and we’re only getting start
Next projects.
(2021-25©)
